Milk-Pro Frequently Asked Questions

1. Can the Milk-Pro system be used for milk packed in bottles as well?

Most plastic and glass bottles are suitable for use in the Milk-Pro system, as long as the bottles are properly sealed. Not all plastic bottle designs are suitable, however, as some lose their shape at pasteurisation temperatures, and don’t recover their shape properly when cooled down again.

2. What is the electricity consumption per liter of milk processed with the Milk-Pro system?

Starting with milk at 5 degrees Centigrade, the Milk-Pro system consumes 0.122 kilowatt hours of electricity per liter of milk pasteurised and cooled again to 5 degrees Centigrade.

3. What installation process is necessary for the Milk-Pro system?

Each of the Milk-Pro units is fully tested before leaving the factory. The only installation process necessary on site, is assembling the sachet filling and sealing unit, and then positioning each of the units in place next to electricity supply points, and connecting to electricity supply. The Milk-Pro units are dispatched with an easy-to-read Installation and Operation manual.

4. What technical support is available for the Milk-Pro system?

The following technical support is available:

  • Advice on building construction and/or floor plan layout, including positioning of the Milk-Pro units and positioning of water and electricity points
  • On-site Milk-Pro technicians at an extra cost
  • Fully-accredited Milk-Pro agents where possible.
5. What shelf-life can I expect from milk pasteurised with the Milk-Pro system?

Since the milk is packaged during the pasteurisation stage, it is impossible to re-contaminate the milk after pasteurising until the package is opened. This leads to extended shelf life, in some cases up to six weeks at proper storage temperatures.

6. What are the cleaning requirements for the Milk-Pro system?

The only part of the Milk-Pro system which actually comes into contact with the milk, is the Sachet Filler and Sealer. It must be cleaned after use with a chlorine-based detergent/sanitizer, or any Quaternary Ammonium Compound (QAC) suitable for use in the food industry. The Milk-Pro Pasteurisers and Milk-Pro Chilling Tanks need only be cleaned if milk leaks into the units from improperly-sealed packages.

7. What guarantee does the Milk-Pro system carry?

The Milk-Pro system carries a standard 12 month guarantee against faulty parts and/or bad workmanship. Cover is strictly limited to ex-factory repair or replacement at the manufacturer’s decision.

8. Can I produce anything other than packaged, pasteurised fresh milk?

Because the Milk-Pro system packages the milk first, and then pasteurises it in the packaging, it is not the best system to use to make downstream products like yoghurt, cheese, etc. However, some people use it to produce yoghurt in small daily quantities, by placing the milk in 10 or 20 liter cans, and then placing the cans in the pasteuriser.

9. How do I order, and what are the preferred payment terms?

Orders can be placed directly on Milk-Pro International in South Africa, or via our accredited agents where applicable. Payment terms are confirmed, irrevocable Letter of Credit, payable at sight of shipping documents, OR; cash via telegraphic transfer to Milk-Pro International’s bank account, 50% payable at the time of ordering, and the balance prior to despatch.

10. What approvals/endorsements exist for the Milk-Pro system?

The Milk-Pro pasteurisation system is endorsed by the Food and Agricultural Organisation (FAO) of the United Nations, who use it in their Village Milk System projects throughout the developing world. Reference to the Milk-Pro system is made on the FAO website. The Milk-Pro system has also been tested by the Dairy Standards Agency of South Africa, and enjoys the support of the Milk Producers Organisation (MPO) of South Africa for use in rural upliftment and community development projects.

11. Where is my nearest agent?

Contact Milk-Pro International using the Contact Us page on this website, to find out where your nearest accredited Milk-Pro agent is.

12. How can I become a Milk-Pro agent?

Prospective Milk-Pro agents must be:

      1. actively involved in their local dairy/agricultural industries from a supply point of view
      2. able to lend technical assistance to Milk-Pro customers in their region in the form of advice on electricity supply and electrical wiring requirements for Milk-Pro processing centers. A working knowledge of basic refrigeration technology would be an advantage.
      3. Able to assist Milk-Pro customers with installing the Milk-Pro equipment
      4. Have premises suitable for displaying a demonstration Milk-Pro unit, and must be prepared to part-sponsor that pasteurisation unit for display purposes if necessary
      5. Prepared to sign a binding Agency Agreement, with mutually-agreed sales targets for Milk-Pro units in their areas.
If you think you fit the above requirements and would like to apply, and if no Milk-Pro agent is already active in your region, then please contact us.


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